--- Log opened Wed Jun 15 00:00:16 2011
08:41 < philpot> Plenary: Frank Baitman, CIO, Social Security Administration: "Co-Creation: Working Together to Improve Citizens' Experiences with Government"
08:52 < philpot> Baitman: "Like Obama, I entered this job believing our governance structure, although democratic, had become too distant from the citizens. Open Government initiative seeks to remedy this"
08:53 < philpot> Making data available is a step, a means, but the goal is Transparency and Open Government.
08:54 < philpot> "The government benefits when there is engagement with _industry_."
08:55 < philpot> William Gibson: "The future is here, it's just unevenly distributed." So the White House wants to use the best practices from industry.  What about citizens?
08:56 < philpot> T. Pardo: "What about broad engagement with _academia_?"
09:00 < philpot> Service Delivery challeges for SSA: budgets; increased demand; public expectations not met
09:06 < philpot> Case study: 20 years ago, Nestle was the subject of boycott (because they were promoting baby formula in the developing world).  Now Nestle is held up as a leader in customer responsiveness.
09:12 < philpot> Apple executive moving to J. C. Penney.  This is held up as a great move for Penney.  But is Apple more democratic than Penney's, or exclusive and tailored to elites?
09:19 < philpot> VA "Blue Button" providing veterans with information on their own health care.
09:19 < philpot> It was decided to provide good information rather than perfect, clinically relevant information.
09:20 < philpot> Target was 10,000 users: in fact they got 500,000 users within six months.
09:21 < philpot> State department ran a contest.  Make a video finishing the sentence "Democracy is..."
09:22 < philpot> Did the winners enter because they felt strongly about democracy or about the prize (meeting filmmakers, trips to Hollywood?)
09:26 < justgrimes> Are people interested in having access to another live stream of today's proceedings?
09:29 < philpot> Network effects are important for co-creation.  E.g., veterans support groups help veterans manage their cases. Would this translate to a SSA applicant -- would that person appreciate a third-party crowdsourced assistant?
09:59 < philpot> end of Baitman
10:33 < philpot> Session 13: Political Participation
10:34 < philpot> (Policy Paper) Young adults and online political participation: Search strategies and success in an experimental study Lora Appel, Frank Bridges and Jens Grossklags.
10:34 < philpot> Presenter is Frank Bridges
10:34 < philpot> "How are young people using social media", drawn from Obama's memo on open government
10:36 < philpot> How are young people finding the government information they need.  4 policy scenarios.  Used students as test case.
10:38 < philpot> Asking each person multiple scenarios, multiple orders.  Task: find the appropriate submission platform to get the information you need to address a given (constructed) scenario.
10:56 < philpot> Emphasis mostly was on the efficacy of the users' search trajectories, debriefing on their impressions.
11:01 < philpot> End of Bridges
11:02 < philpot> Young People’s Political Participation on the Internet in Germany: Empowered Minority Groups.  Speaker is Viktoria Spaiser.
11:04 < philpot> (Ethnic) Minorities in Germany: generally immigrants or children of immigrants
11:06 < philpot> Theory has two contributors:
11:06 < philpot> rational choice + resource model
11:12 < philpot> respondents grouped into 6 different ethnic buckets; analyzed over 7 different political activities
11:13 < philpot> The Turkish/Arabic background students are the most disadvantaged -- and the ones who are the most politically active on the internet.
11:19 < philpot> It was found that grievance, particulary religious discrimination, was the primary driver in Tu/Ar political activity
11:20 < philpot> It is suggested the Eastern-European immigrants to German are more passive politically because their parents (own) experience in Communist countries of origin makes them less likely to seek to participate in a political process.
11:31 < philpot> End of Spaiser et al
11:32 < philpot> Opinion Mining in Social Media: Modeling, Simulating, and Visualizing Political Opinion Formation in the Web Michael Kaschesky, Pawel Sobkowicz and Guillaume Bouchard.
11:32 < philpot> Presenter is Michael Kaschesky.
12:12 < tbonnema> I'm in and out of meetings today... but will be reading along. thanks for taking notes here.
12:38 < keturn> anyone happen to be going to OS Bridge next week?
--- Log closed Wed Jun 15 13:18:01 2011
--- Log opened Wed Jun 15 13:27:40 2011
13:28 < tbonnema> @keturn not me.
--- Log closed Thu Jun 16 00:00:47 2011